5 Must-have Features of Restaurant POS Software

A restaurant has a lot of processes that need to be performed in order for it to perform well. The ideal POS system is one that can automate all the critical processes for you. Human beings are prone to making errors, while machines are known for their predictability and accuracy. A good POS software becomes the backbone of your business and because of its efficiency, your business can grow by leaps and bounds. 

There are different types of restaurant POS software available in the market, offering different features. To an amateur, all these features can look promising, but you need to conduct proper investigation before purchasing a POS. Your business can skyrocket with the help of a POS. A capable POS provides you with a bird’s view of the business, so you are able to identify which processes require your attention and where you are lacking. Here are the five must-have features for any restaurant POS: 

Real-Time Reporting and Analytics:

Good reports generate better results for a business, everyone knows that. And thus, your POS system should be able to facilitate you in creating reports that allow you to have complete information about your business so you can make good business decisions. You can apply multiple filters on your data to view your sales by menu, hour, items, demographics, etc. Inventory reporting is an essential part of reporting that you POS should do for you. You should be able to observe people’s purchase trends on a daily, monthly or weekly basis, depending on your applied filter. 

Multiple Receipt Generation:

Your servers don’t need to move to and fro the kitchen and dining room, receiving the order from the customer and passing it to the kitchen staff. And no longer do the kitchen staff need to squint their eyes and guess what the server has written. With a POS system, you can generate multiple order receipts. 

The server can note the customer’s order and then send it to the kitchen POS where the kitchen staff can read and prepare the order in minimal time. Once they are done, they can update this data on the POS system too! Not only will your staff be happy, but your customers will also be too because automating this process will automatically improve the order processing time! 

Inventory Management:

A POS system makes inventory tracking as easy as A, B,C! Your staff can know when they are in need of restocking the ingredients. The inventory is updated in real-time in and with just a single click, you can update thousands of items in your inventory. A POS system ensures that you are always stocked and ready to serve your customers. Your mobile POS will be alerted when you are understocked or overstocked. 

Customer Management:

Customers are the real assets of any business. They are the ones for whom you make all strategies and business plans. A POS system automatically updates your customer database. As soon as a customer has a transaction with you, his contact details and purchase details are stored in the customer database of the system. This will allow you to know the most active of your customers and create custom offers for them.

Similarly, you can send newsletters, promotional emails and offers to customers with just one click as all the email addresses are already enlisted in the database. Your marketing team can also devise the most profitable campaigns looking at sales data. For instance, they observe a drop in the number of sales on Tuesday, they can place an offer on that day so their buyer rate increases! 

Conclusion:

Buying a POS is the correct decision for any restaurant, however, you need to check the features first before purchasing it. Fortunately, foodnerd POS has all the above-mentioned features and is thus, proving to be a popular choice for Pakistani restaurants. If you are in Pakistan, and looking for a capable POS, foodnerd is your answer!